Macbook Pro can't find Nest Mini

[ellenFAR]

Hi! I had some struggles with my Nest disconnecting with my macbook pro every 10 minutes so I went troubleshooting and I was told to reset my Mac’s Bluetooth Module, and so I did. Since then I can't seem to connect with my Google Nest mini. It connects with my phone just fine.

I have disconnected all devices from my Nest Mini and when "Enable pairing mode" is selected in the Google Home app, the Nest mini never shows up on the Macbook's Bluetooth menu. The Macbook and the Nest Mini are inches apart. There are no paired devices to clear. There are no nearby Bluetooth devices or high voltage appliances.

Any tips on how to solve this?

[RXShorty]

Hi @ellenFAR 

Bluetooth can behave strangely... 🙄

Did you try a factory rest on your Google Nest Mini?
This should clear all cache regarding connectivity on the device itself.

[Princesss]

Hey folks, 

Thanks for visiting the Community.

We appreciate your suggestion, @RXShorty. 

@ellenFAR, have you already tried the suggested steps from the previous post? Also, it would be best if you will also try connecting your Google Nest Mini using a different phone or device so we can further isolate the issue.

Looking forward to your response.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi everyone,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess