Maximum six "Home Control" Tiles on UK Nest Hub?

[Matt88]

Is there a maximum of six "Home Control" tiles on UK Nest Hub?

I have: Lights, Speakers and TVs, Camera, Routines, Climate, and Rooms.

When I add my Yale alarm system, the new Security tile replaces the Camera tile. There appears to be two spaces for additional tiles at the bottom of the screen (eight tile spaces in total). I cannot find any way of re-arranging the tiles, or prioritising one over another if the limit is six. I have to remove the link between Google and Yale to remove the Security tile to get the Camera tile back.

I have searched the forums, and a general Google search for answers, as well as asking Hey Google as well.

Firmware version: 324896

Thanks in advance, Matt.

[Princesss]

Hi Matt88,

Thanks for reaching out.

We appreciate all the details you've shared and we'd like to check on it further. Could you share us a photo or a screenshot of what you're getting on the Home Control tiles of your Nest Hub?

Best,

Princess

[Matt88]

Hi Princess, I have four images ready to upload which show this; however I am getting the error "You do not have permission to upload images." when I try to insert an image. Thanks, Matt

[Matt88]

Images showing before and after adding Yale Smart Living security panel. There appears to be space for eight tiles, but only six ever appear even after adding the security one.

 

 

 

[Princesss]

Hi Matt,

Thanks for the images you've shared. I've checkedd our Google Nest Hub Max to compare the display that you're getting and found out that we're getting the same thing. After a series of resetting the Google Nest display, it seems that the display of 6 tiles is normal.

In the meantime, we’d like to encourage you to send a feedback regarding this and for any features that you’re looking forward to using with our Google Nest devices. 

Best,

Princess

[Princesss]

Hi Matt,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Matt88]

Thank you for checking, I have sent feedback as you suggest, but I have so far had no response and the issues has not been resolved. I am still unable to have a Camera and Security tile on this screen at the same time. I guess I have to wait to see if Goggle do anything about the feedback. Anything you can do to raise the profile of this feedback within Goggle would be appreciated, thank you.

[Princesss]

Hi Matt88,

Thanks for your effort. Could you please list down all the home automation devices (make and model) that are linked to your Google Nest displays so we an check on it further?

Best,

Princess

[Princesss]

Hi Matt88,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Matt88]

Hi Princess, thank you for following up. These are the devices that I have linked to my Google Nest Display:

3x Google Nest Cam (Floodlight wired)
1x Google Nest Cam (battery - permanently wired)
1x Google Nest Doorbell (wired - software 4110055)
1x Google Nest Thermostat (Display software 5.9.5-2 - Heat Link software 2.1.2-1)
1x Philips Hue Bridge v2 (software 1.55.1955082050)

Currently unlinked due to the tile limitations described in this post:

1x Yale Smart Living Alarm (software 1.0.3.4V)

Thank you.

[Matt88]

Hi Princess, do you need any more information to help you check on this further please?

[Princesss]

Hi Matt88,

Apologies for the late response. We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

[Matt88]

No worries at all, I have completed the form, thanks, Matt.

[Dan_A]

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Regards,

Dan