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Microphone doesn't come on

Aroehler
Community Member

My microphone won't come on no matter when I turn the switch on or off it still says it's off all the time, 4 orange dots stay on, I tried resetting it I'm plugging it and still have the same issues

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Aroehler,

 

I am sorry for the late reply and to hear about the issue with your microphone on the device. I know this is not an ideal situation, and I wanted to see if I could be of any help. Do you mind me asking if you have the microphone turned on and have tried a factory reset on the device? Please let me know, as I would be happy to look into this further for you.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Aroehler,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Muddi
Community Specialist
Community Specialist

Hey Aroehler,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi