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Mini not able to be managed by second manager

Jbausenw
Community Member

I have 3 google mini devices which I invited a second member of the household to manage. They joined the household and see the devices but cannot see the management menu when they click the setting gear icon 

 

seems only the account that setup the device can see that. Any way for all managers to see all devices

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Jbausenw,

 

Thanks for reaching out.

 

All the home members have the same level of access and there’s no owner of the home. Any home member can remove other home members. Make sure that the members are using a regular Google Account and connected to the same network where the Google Home Mini devices are set up.

 

Try reinstalling the Google Home app. Rebooting your devices and router might help too.

 

Best,
Alex

Azarco
Community Specialist
Community Specialist

Hello there, 

 

It's me again. Checking back in if you still need help with your Google Home Mini devices. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hi Jbausenw,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Thanks,

Alex