Mini will not connect to wifi

[Jliso]

I changed ISOs and now my mini won’t connect to the wifi. I’ve restarted the mini. I’ve restarted the router. Nothing. I did call customer support at (650) 253-0000. I held for a half hour. It hung up on me. 

Any advice? 

[David_K]

Google doesn't publish support phone numbers, so don't call any numbers you see online to be safe.

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the bottom, tap Devices > + Add > New device.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.