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Morning alarm does not sound even though the rest of my bedtime routine works perfectly.

Rdianco
Community Specialist
Community Specialist

‎08-25-2021 11:43 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: David Good 3924 

 

 

Alarm does not always go off in the the morning when I have set my bedtime routine the night before.
 
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Rdianco
Community Specialist
Community Specialist

‎08-25-2021 11:44 AM

Hi David Good 3924,
 
Thanks for reaching out. No worries, let's look into this issue of your morning alarm not sounding. Let's have you start your morning on a good note. I would be more than happy to help. First, I have some questions to get a better understanding of this situation:
  • Which Google device is this post in regard to? (model name, generation number)
  • Is this a new issue? Was your morning alarm working before?
  • Are you using a supported alarm command? (There are a variety of examples of how to set an alarm verbally)
  • Does the alarm show up and there is no sound? Or does the alarm just not show up in general?
  • Are you seeing any error messages?
  • Have you tried any troubleshooting steps to the device itself?
Let's try some general troubleshooting steps!
Step 1. Reboot your speaker or display
  1. Disconnect the power cable from the Google Nest or Home device.
  2. Reconnect power cable back into the Google Nest or Home device.
Step 2. Set desired timer or alarm as a test
Use the following commands:
  1. Timer: “Hey Google, set a timer for XX min” (“Hey Google, set a timer for 1 min”).
  2. Alarm: “Hey Google, set an alarm for XX” (Hey Google, set an alarm for 3 PM”).
Step 3. Confirm if your speaker or display recognized the question correctly
  1. Ask your speaker or display to “Repeat the question.” Note: This will repeat the last question you asked.
    • If it isn't repeated correctly, ask the question once more.
      • If it still isn't recognizing the question, speak slower or try another question and have your speaker or display repeat the question to verify it was understood correctly.
Please keep me updated! I look forward to your response. 
 
 
- From Frances (Community Specialist)
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