Moved to new address

[captles49]

Moved to different address google nest won’t set back up, won’t reconnect to wi-fi

[MplsCustomer]

@captles49 

Google Nest has no way to update Wi-Fi settings on many of its devices when moving to a new Wi-Fi network. So the general process is to remove each Google Nest device from the Google Nest app or Google Home app (as appropriate), do a factory reset, and then reinstall on the new Wi-Fi network.

More details can be found here:

https://support.google.com/googlenest/answer/10165378

[MplsCustomer]

@captles49 

You may also want to make sure your factory reset succeeded. Did you press the reset button for at least 12 seconds? (Sometimes it takes longer.)

"At 10 seconds, the status light will blink yellow four times, and you’ll hear a countdown tone.

At 12 seconds, the status light will be steady, solid yellow while the camera starts the factory reset, and you’ll hear a confirmation tone."

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=8447063942966399887-NA#zippy=%2Cnest...

[Juni]

Hi folks,

Thanks for the help, MplsCustomer.

captles49, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Regards,

Juni

[Princesss]

Hello everyone,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess