01-01-2022 10:53 AM
When I tell my nest mini or google home mini to play a song on Spotify (I have premium) or on Apple Music (I have the subscription) it says ok playing ______ on Apple Music or on Spotify and then a second later it says sorry something went wrong, when your ready give it another try. And I have tried resetting it multiple times, I have waited multiple months for it to fix itself through an update or something and I have tried linking and unlinking the music provider accounts. I have also checked my location and nothing works. It only works if I pair my phone or if I tell it to play the radio.
01-02-2022 02:51 PM
You're not alone. This problem, and many others, won't be fixed until Google agrees to pay Sonos for infringing on their patents, as was recently ordered by a court decision in Sonos' favor. Either hang on until something further happens in that case, or return them. Google could fix the problems instantly by re-rolling out the version 1.56.264660 firmware release that they were forced to withdraw a couple of months ago due to the court decision. In the meantime, we are stuck with the buggy and nearly useless version 1.54.277099 firmware.
04-22-2022 06:46 PM
Hi folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
If you're still having trouble with your Nest speakers, please give these steps a try:
If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!
Best,
Alex