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Music's problem

BRAHAMEmna1
Community Member

Hi , so I bought the Google home nest mini in Canada then I went back home in tunisia , I did download the app and configureted and all that stuff but the problem is that I cannot put music on it ! When I say : "hey Google, can you put some Christmas music" , he answer but saying :" unfortunately , I cannot put music because YouTube Music isn't allowed in your country". Or " you have to get the chromecast " or something like that" .  By the way , I already have the yt music app on my phone so that's not the problem . Anyways , I hope you guys will answer me and help me because i bought it for my family as a gift  but we are a bit  disappointed 😞 

Thank you ! 

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

When you buy a smart home product in one country and relocate it to another country sadly this can happen, there is not a fix for you I am sorry to say.  

Jake
Community Specialist
Community Specialist

Hey BRAHAMEmna1,

 

I wanted to check in and see if you managed to see Ashepherdson's post? Please let me know if you have any other questions from here, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey BRAHAMEmna1,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey BRAHAMEmna1,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake