Music source in Home Hub

[Phil-GU0SUP]

Any idea when I will be able to choose a music source on my Google Home Hub or Nest Mini in Guernsey, Channel Islands?

Currently, the only choice is YouTube or No Default Provider. I cannot select Other Music Service under More Music Services.

I would like to be able to select BBC Sounds as an option.

Regards

Phil Cooper

[Dan_A]

Hi Phil-GU0SUP,

I totally understand that these are good features to use with your Nest Hub and Nest Mini, but, BBC Sounds music/radio service is not yet available. Explore all the music partners available on the Google Assistant on this link. You can send a feedback about this and for any features that you’re looking forward to using with our Google Nest devices.

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours.

Best,

Dan

[Phil-GU0SUP]

Hi Dan,

Sadly, the option to choose another source is greyed out for me, and cannot choose any other option other than YouTube.

If I open the Google Home app, and then go to Manage Services, choose Music, it shows YouTube as the default, with No Default Provider underneath that. Below that is Other Music Services, but clicking on it has no effect.

Your link shows many options, but as I cannot choose another service, I cannot use them.

Regards

Phil Cooper

[Azarco]

Hey Phil-GU0SUP,

We hear you! Since Google Nest devices aren't officially launched in your country, some features may or may not work. Also, it depends if the music provider is supported in your country as well. Have you tried asking your Google Nest speaker to play radio?

Thanks,

Alex

[Phil-GU0SUP]

Guernsey is part of Great Britain, which IS officially launched there, so why not Guernsey?

This is discriminating, and a little annoying. Please look at sorting this out.

If I ask the Home hub to play music, it only shows YouTube videos.

[Dan_A]

Hey there,

We hear you and we apologize for the inconvenience. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve and you can send feedback. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours.

Thanks,

Dan