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My Android Phone Samsung s23 ultra and Watch 6 pro can't broadcast anymore

Madshifter
Community Member

Everytime I ask Google Assistant to broadcast from my Samsung Galaxy S33 Ultra, it just asks me "what's the message' over and over again". Bmw his with my Samsung Watch 6 Pro.

 

What is going on at Google AI? If this persists I'm moving to a different AI service. 

6 REPLIES 6

Tris2
Community Member

I recently have come across the same problem. I would love to know the solution 

AxelD
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting and sorry to hear about this situation with the Google Assistant. No worries, help's here! I'd like to ask a few questions:

 

  1. Which Nest Device are you trying to broadcast to?
  2. Have you tried clearing the Google Assistant cache on your phone?
  3. Are you experiencing this problem on both your phone and watch?

I'll wait for your responses, keep me posted.

 

Regards,

Axel. 

Madshifter
Community Member

Hi axel, 

 

Google nest mini

 

My device is a Samsung Galaxy S23 Ultra

And Watch pro 6.

They both don't want to process my broadcasts. 

AxelD
Community Specialist
Community Specialist

Hi Madshifter,

 

Thanks for replying! I appreciate the information provided about your devices. Let's try the troubleshooting steps indicated in this article to Fix issues with "Hey Google" on a mobile device.

 

Let me know how that goes. 

 

Regards,

Axel. 

Madshifter
Community Member

Hi Axel, 

 

Hey Google works fine. It gives me answers to questions. It just came broadcast. Keeps asking me what's the message several times. 

AxelD
Community Specialist
Community Specialist

Hi Madshifter,

 

Thanks for the explanation about what's going on! Please use the next article to Share feedback about Google Nest to report this. We'd love to hear from you.

 

Regards,

Axel.