08-26-2021 09:04 AM
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Original Poster: Iñigo 5679
08-26-2021 09:05 AM
03-06-2023 02:32 PM
Hi, my motion sense settings are not popping up on my hub 2. I’m living in one of the supported countries.
03-10-2023 02:49 PM
Hi Tim16,
Thanks for reaching out — let’s see what’s going on.
Were you able to set up Sleep sensing before? What steps have you taken so far? Let’s perform a factory data reset to put it back to its default setting and observe if it will make a difference.
Keep me posted.
Thanks,
Juni
03-13-2023 05:30 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
Juni
03-13-2023 11:59 PM
Hi, so after 3 hard resets and 5 normal restarts. It sort of worked… I live in The Netherlands. But after the many restarts en restets it showed my settings in Dutch, but all other things in French.
Now after some more hard resets and a lot of time it’s all in Dutch and working.
03-14-2023 12:01 AM
It took me almost 2 days to get it working, with resetting and searching on google…
03-14-2023 06:10 PM
Hey Tim16,
Sweet! Happy to hear that factory resetting the device resolved the issue and thanks for keeping us in the loop. Let us know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.
Cheers,
Muddi