08-31-2021 08:32 AM - edited 08-31-2021 08:32 AM
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Original poster: Sofea Fraziali
A power outage occurred so we took out the plug from its power source. When we put i back on my Google Home Mini is not responding at all. The LED lights up but no respond whatsoever. I’ve tried pulling the plug and putting it back on. Nothing works.
09-04-2021 12:16 AM
Same problem
09-20-2021 03:14 PM
Hello Dhot333,
Sorry to hear you're encountering the same issue! I've made a case for you as well. Here's the number for your reference: 3-8400000031571.
Best,
Ai
09-28-2021 03:12 PM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS
09-20-2021 03:12 PM
Hello Sofea Fraziali,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 2-0119000031672.
Kindly,
Ai