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My Google Home connected to Spotify stops playing music after a few seconds. Quick fixes didn’t work

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Carmen Alu 

 

I tried restarting the home, unlinking and re-linking Spotify, logging out of Spotify but nothing works.
 
3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Carmen Alu,

 

Thank you for reaching out. I am sorry that your Google Nest/Home device is not playing your Spotify. I use my Spotify daily so I understand how important this problem is. I appreciate you taking the time to troubleshoot. I would be more than happy to look into this issue with you. 

 

At this moment, this is an emerging issue of Spotify having issues with Google Nest and Home devices. Our team is aware of this situation and are working on getting this issue resolved.

 

In the meantime, I recommend you casting your music from Spotify.

To cast from a mobile device, you will go to the bottom right of your screen of your Spotify App. You will see a desktop screen and speaker icon next to each other. Once you click on it, it will show which device you are listening to Spotify on. Below that will be a list of devices you can select to transfer your music to. Your speaker should be on the list. This is what I usually do when I use Spotify and haven't had any issues.

 

I apologize for the inconvenience. Please feel free to reach out with any other questions or concerns. Thanks!

frances
Community Specialist
Community Specialist

Hi All,

 

Just checking in to see if you have any other questions or concerns. Please keep us updated, we're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.