My Google Nest Mini won’t play music on my Spotify even tho it’s linked to it. What do I do?

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Kristin Estes 

The Google Nest will not play a playlist when i ask it and when i go to the app and press play music it will only play YouTube Music and I don’t even have YouTube music

[Rdianco]

Hello Kristin Estes,

Thanks for reaching out. I am sorry to hear that your Spotify is not working. I love using my Spotify, so I understand your concern. I would be more than happy to help find a solution to allow you to listen to your music again. First, I have some questions to get a better understanding of this situation.

• Is this a new issue? Was your Spotify working before?
• When you say you "go to the app and press play music", which app are you talking about? 
• What happens if you voice command "Play music on Spotify"? Does it still not work?
• Can you try to delete and relink your Spotify Account?

Also at this time, this is an emerging issue of Spotify having issues with Google Nest and Home devices. Our team is aware of this situation and are working on getting this issue resolved.

In the meantime, I recommend you casting your music from Spotify.

To cast from a mobile device, you will go to the bottom right of your screen of your Spotify App. You will see a desktop screen and speaker icon next to each other. Once you click on it, it will show which device you are listening to Spotify on. Below that will be a list of devices you can select to transfer your music to. Your speaker should be on the list. This is what I usually do when I use Spotify and haven't had any issues.

I apologize for the inconvenience caused by this Spotify issue. Please feel free to reach out with any other questions or concerns. Thanks!

- From Frances (Community Specialist)

[RTET]

I have the same problem. When I asked Nest Mini 2 to play music, it is responded "playing song from Spotify' but no music at all. I did couple of times but still not working. I reset and reinstall for couple of times yet still not working. I tried to case from Spotify but it keeps showing 'connecting...' still no sound coming out from the Nest Mini 2. Only from the phone. Pls help. this is so frustrating. 

Regards

RT

[moon61]

Hiya

I also did all of that without success. Apart from he UNLINK that always replies :"Cannot Unlink you default device". All the rest work, like when asking for the weather, news etc. therefore it's likely something related to spotify only.

[Muddi]

Hey moon61,

Welcome to the Google Nest Community Forum.

Apologize for the late response here. I just wanted to check if you're still having an issue playing music on your Google Nest Mini? Please let us know by updating this thread, and we're happy to assist you.

Cheers,

Muddi

[Muddi]

Hey moon61

I wanted to check if you still need help with your Google Nest Mini? Please let us know if you need further assistants, as I will close this thread after 24 hrs due to inactivity.
 

Cheers,

Muddi

[Jake]

Hey moon61,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

[Muddi]

Hey moon61,

It's been a while since this thread was updated. Are you still experiencing playing music on your Google Nest Mini? Feel free to reply on this thread and we're happy to assist you further.

Cheers,

Muddi