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My Google just keeps saying it needs to be set up? Even once it’s been set up.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Josh Harvey 2772 

 

I’ve powered on off reset device and deleted app, tried with different account, and cleared all data. Nothing works, it just says to connect your Google Home download the Google Home app every time I say anything. I’ve gone through the setup process several times to no effect.

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hello 

We're sorry to hear about your malfunctioning speakers! I've created a case for you in order to escalate your issue to our support team. Please be on the lookout for an email from us soon! 

Sincerely,

Ai

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS