07-04-2025 08:47 AM
I can't find my country (Malta) when setting up the Nest app, and as a result I cannot use NEST APP to identify my presence. When will be available ?
07-16-2025 09:06 AM
Hi Ydisconzi,
Thank you for reaching out to our community! I understand you're unable to use the Nest app for presence sensing because Malta isn't available as a country option during setup. I'd be happy to help with your concerns!
Please note that your Google Nest Hub requires a sign-in to the Google Home app for initial setup and use. If your device wasn't set up initially, you won't be able to use any of its features. Even if it was set up, some features might not work as expected, as device functionality is tied to officially supported regions.
It's important to know that Google Nest Hub displays were not officially sold or supported in Malta. Consequently, many features for Google Home products are only available in officially launched countries, and some are further limited to selected supported regions. For reference, please see this article: Learn about devices & services available in your region.
In the meantime, we encourage you to submit your feedback to help us continue improving our products and experiences for everyone.
Let me know if you have more questions.
Best regards,
Jenniffer