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NPR will Not connect

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Mark Smith 331 

 

All of a sudden my Home speaker will not connect to NPR radio

3 REPLIES 3

Rdianco
Community Specialist
Community Specialist
Hello Mark Smith 331,
 
Thank you for your message. I understand your concern that NPR is not connecting with your device, and would love to help. First, I have some questions to get a better understanding of this situation.
  • Are you casting this from another device?
  • Are you asking the station to play via voice command?
  • How are you using NPR? Is it through an NPR app? Are you using a radio app? 
  • Is this a new issue? Was NPR working normally before?
  • Are you getting any error messages? If so, what does it say?
  • What troubleshooting steps have you taken so far?
In the meantime, here is a link with more information about the radio feature. I look forward to your response, thanks.
 
 
- From Frances (Community Specialist)

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day! 
Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary