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Nest Audio & Speaker Groups

SB
Community Member

First of all, it is interesting that Google Nest products became so bad, that Google decided to open an own forum for it.

Since half a year I am having problems with crackling Nest Audio and Google Max. The often proposed solution of turning of ultrasound is not helping. No useful reply, no reply from a google responsible at all. Great thanks for nothing.

Secondly, I am having continously issues with Speaker Groups in the Google Home App. Also not answered since months. Often when I look at Google Home, my groups are just disappeared. I notice it because I cannot stream on Spotify. After turning WIFI on and off and restarting the App a few times, waiting a few minutes, then it works. But this is just awkward.

Would appreciate it if there are some USEFUL replies, maybe from some Google officials? Otherwise this is going back, like it was the case for Nest thermostat, that got network issues for 3 times (was 3 times replaced becuase not possible to repair)

 

 

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hi SB

Thank you for your patience with us! We're sorry for the delay in response. We've created a case for your sound issue to send to our replacement team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS