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Nest Hub 2nd Gen assistant/browser issue

thuelund
Community Member

Hello All,

I've bought a Nest Hub 2nd Gen and installed it.

I'm trying to use the browser by saying hey google open google.com (In Danish), google responds and says "Opening Website" the assistant is still visible for 1-2 seconds and then returns to the main screen and nothing happens.

I've enabled the filters and allowed for everything and done a factory reset.

I can still stream Netflix, Youtube etc and that works very well.

but it's very odd and Im very disapointed with the product. It shouldnt be a uphill battle right from the get go.....

Please do help and give constructive feedback, this if isnt fixed will make me return my google nest product and find another solution because it should just work without problems!

Kind regards Thuelund

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@thuelund 

When I say "Hey Google, open google.com" to one of our Nest Hubs in English, I get the Google search website, and if I touch the search box I get a small keyboard.

Maybe there's some quirk in how Google Assistant is interpreting that specific phrase in Danish.

I’ve thought about this, and trying ro change the language to see if that alters something.

I’ll try that later on today!