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Nest Hub Camera Feed Issues

MLC
Community Member

For some reason, Google shut down the last thread I made on this, but they never figured out how to fix the issue.


Our Google Nest Hub has frequent issues playing the video feed from our Google Nest Cameras. Sometimes it plays the video, but there are long stretches where it will only play sound without video.

Our WiFi connection is stellar, the camera feeds play great on other devices, and the Nest Hub does everything else properly. We have tried factory reset, taking it in and out of our home app, and resetting the WiFi. Issue still persists. 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi MLC,

 

That certainly hasn’t been easy for you. Let’s further look into this. Have you tried updating the DNS address and toggling the settings mentioned in the previous thread?


Regards,
Alex