Nest Hub Display Dimmer not working at times

[millsy56]

Display wont dim until I reboot, then the next night wont dim until i reboot, Have 2 displays ,same problem on both displays. Only started having this problem in the last 2 weeks.

[Princesss]

Hi millsy56,

Glad you reached out.

Sorry to hear about your experience with your Google Nest Hub. Just to verify, are you referring to the brightness settings of your Google Nest display?

Ambient EQ is automatically enabled when you set up your Nest display. You can choose to have Ambient EQ adjust the screen color to match your environment Always, during Ambient only, or Never as shown below. If you’d like to offset the brightness, you can do so in the Display settings on your Home app. To disable Ambient EQ, utilize the Quick settings tray on the device when you swipe your finger up from the bottom of the display, and tap the sun icon.

Let me know if you have questions by responding to this post.

Best,

Princess

[Princesss]

Hi millsy56,

Chiming in if you still need help with this? I hope that the steps I provided worked on your end.

Let me know if you have additional questions and I'd be glad to help.

Best,

Princess

[millsy56]

Hi, Eventually did a full factory reset which solved the problem thanks.

[Princesss]

Hi millsy56,

Thanks for the update. 

I'm so glad that it worked! Have fun using your Google Nest Hub.

Cheers,

Princess