09-30-2021 08:33 AM
I have used my Nest Hub Max as both an indoor camera, and a screen to live stream one of my other nest cameras. In the last couple of months a change was made to disable camera recording whenever the screen is being used to stream another camera. I can't find a way to prevent this. How stupid. Displaying a live stream of another camera (or anything else for that matter) shouldn't turn off the camera and limit the ability to 24/7 record from the Hub Max camera. I am tired of all the "Google" changes that have been made to my Nest products.
10-27-2021 12:38 PM
Hey there Jaspuna84,
I'm so sorry for the late response, but I wanted to be sure to address your concerns on this.
I was able to do some investigation into this and it appears that the Google Nest Hub Max devices have been updated with a new Nest Cam behavior and is working as intended. If you are unhappy with the feature and want it to be removed, I would suggest to file feedback within the app or through the device itself.
Please let me know if you have any other questions.
Best regards,
Garrett DS
11-01-2021 12:18 PM - edited 11-01-2021 12:22 PM
Hi there,
It's been a few days since we have heard from you. Just checking, were you able to see GarrettDS' response above? Please keep us updated, we're here to help!
11-02-2021 11:47 AM
Hi there,
We haven't received any new updates from you. I'll go ahead and lock this thread. As always, if you have any new questions or concerns, feel free to start a new thread and we'll be happy to help.