Nest Hub Max won't link YTTV Media

[Pamala3]

My Nest Hub Max won't give me an option to link my YouTube TV Subscription now!? It used to have a "Kids YouTube Icon" that I used in the past, but can no longer pull up as an option to connect to my New Best Hub Max! I tried to link my Premium channels, but all under YTTV Account and only accepts stand alone subscriptions! Prime Video, Apple TV+, Paramount Plus as well cannot Link 

[aguilarmateo]

Hi Pamala3,

I am sorry to hear that your Nest Hub Max is not giving you the option to link YouTube TV, i know it could be frustrating, but help is here! You can follow the next troubleshooting steps in order to solve the situation:

Before Resetting:

1. Back up Nest Aware footage (if applicable): If you have a Nest Aware subscription and want to save any important video recordings, do so now.
2. Ensure power source is working: Make sure your Nest Hub Max is plugged into a working outlet.
3. Remove the device from the Google Home app:
   • Open the Google Home app.
   • Tap and hold the Nest Hub Max tile.
   • Tap "Settings" > "Remove device" > "Remove."

If the above steps don't work, try resetting the Nest Hub Max:

1. On the back of the device, press and hold both volume buttons for about 10 seconds.
2. The Google Assistant will confirm the factory reset has begun with a sound.

Additional Resource:

This article might also be helpful: Play YouTube TV on your Google Nest display.

Let me know if you have any questions. 

Best regards,

Chris