Nest Hub Photo Frame Issue

[Droid101]

Hello,

I have my nest hub set up as a photo frame. This is the main function. 

I am the only person with an account using it. Anyone else typically just asks for songs to be played. 

Anytime I try to add a photo to my favorites, it asks me to say hey Google and do a voice match. 

Why would they have a button to allow you to favorite a photo at all, when no matter who presses that button, they then ask you to verify your voice? It literally makes no sense to have that button available at all since it does nothing. 

My question: how can I allow anyone to add photos on the photo frame to the favorites using the provided button? I already have the personal results setting enabled. 

Please advise. 

[Jake]

Hey Droid101,

I wanted to follow up and see I could be of any help. I found an article with more details on the photo frame feature. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Azarco]

Hey there,

Checking back in if you still need help with this. For additional information:

You can set Live Albums which updates the photos on your Nest display with your created album that automatically adds photos of the people or pets who matter to them the most. You can share a Live Album with anyone they want, like any other album in Google Photos. 

To set up a Live Album in the Google Home app, go through the following steps.

1. Open the Google Home app.
2. Tap the Nest display > Settings > Photo frame.
3. Tap Google Photos > Select a photo album.
4. Tap each face to include them in the Live Albums.
5. Once finished, tap Confirm.

Keep us posted.

Best,

Alex

[Azarco]

Hello Droid101,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Thanks,

Alex