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Nest Hub display language will not change

K_Dans
Community Member

Hello,

I've purchased my Nest Hub in Belgium.   I live in the Flanders, which is the Dutch speaking part of Belgium.  For some reason the language of the Nest Hub is set to French. 

I can change the assistant's language to English, but the display's language (menu, date, ...) remains in French. 

My Google profile's language is English UK, same as the assistant. I tried following the procedure mentioned in earlier threads, but my language is already set to English (UK) everywhere and even a factory reboot did not bring forth the expected change.

Please help me change the language of the device to English.

Karin

1 Recommended Answer

K_Dans
Community Member

Wow! So, we seem to have found the SOLUTION for this issue!  Thanks to this post: https://www.reddit.com/r/googlehome/comments/s5gd59/change_display_language_on_google_nest_hub_max/

What we did is we casted a Youtube clip to the Nest hub with the French menu from our phone (set to English (UK)) and lo and behold, the menu is now in English.
Here's hoping it will stay this way!

View Recommended Answer in original post

8 REPLIES 8

Princesss
Community Specialist
Community Specialist

Hi Karin,

 

Thanks for reaching out.

 

I appreciate all the details you've shared. It's weird that you are still getting a different language on your display even if you have set it differently on your Google Assistant. Could you please check the device address that is set to your device and make sure it is on Belgium? 

 

Here's how to change it:

 

Make sure that your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.

  1. Open the Google Home app .
  2. At the top right, tap the account icon.
  3. Verify that the Google Account shown is the one linked to the Google Home or Google Nest device. To switch accounts, tap another account or Add another account .
  4. Go back to home view and then Settings and then Home information and then Home address​.
  5. Enter the address and then Save.

Keep me posted.
 

Best,

Princess

K_Dans
Community Member

Hi,

Thanks for your reply. I double checked, and the home address is correctly set to Belgium.
Just to make sure we are on the same page: I want the menus displayed in English.

At the moment the situation is:

  • Assistant correctly uses the English language
  • The date on the display varies between French and English from one day to the next (how strange is that, right?)
  • The menus displayed at the top of the screen remain in French - no idea why as I am not French speaking, nor have I ever configured any device in French.

I want all three to be consistent in English, as are all other (Google and Apple) devices on our home network

I hope we can get this fixed.

Kind regards,

Karin

K_Dans
Community Member

Wow! So, we seem to have found the SOLUTION for this issue!  Thanks to this post: https://www.reddit.com/r/googlehome/comments/s5gd59/change_display_language_on_google_nest_hub_max/

What we did is we casted a Youtube clip to the Nest hub with the French menu from our phone (set to English (UK)) and lo and behold, the menu is now in English.
Here's hoping it will stay this way!

Princesss
Community Specialist
Community Specialist

Hi Karin,

 

Thanks for sharing some steps. So glad to know that it worked on your end. 

 

I'll keep this case open for 3 more days so you can monitor your device's behavior and update this post if there are any changes.

 

Cheers,

Princess

Muddi
Community Specialist
Community Specialist

Hi Karin,

 

Chiming in to check if you encounter any issues with your device? Let us know by updating this thread, and we're glad to help.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi Karin,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess

K_Dans
Community Member

Hi there, that is fine. The menu and display language is still English, so all is OK. 
thanks for following up

kind regards 

Karin

Princesss
Community Specialist
Community Specialist

Hi Karin,

 

Thanks for the update.

 

I'm glad that it's working good now on your end. I'll consider this post as complete and will lock the thread now. Thank you for posting.

 

Best,

Princess