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Nest Hub strange sounds

booneo
Community Member

After a few hours of playing music, the nest hub starts making strange electronic noises.

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hello booneo,

 

Thank you for reaching out. I am sorry to hear that your Google Nest Hub is playing strange sounds! That is definitely concerning. I would be more than happy to help look into this situation. First, I have some questions.

  • Is this noise very loud? Is it louder than your music?
  • Does this happen everyday? Or only when you listen to music?
  • Does this happen at the same time everyday?
  • Do you see any error messages when this occurs?
  • How long does the electronic noise last for?
  • Is your device overheating or hot when this occurs?
  • What troubleshooting steps have you tried so far?

I look forward to your response, let's get this issue resolved! 

Jake
Community Specialist
Community Specialist

Hey booneo,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey booneo,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake