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Nest Mini 2 Not Responding

AndrewIsTaken
Community Member

I added this Nest Mini (purchased directly from the Google Store) to my Google Home yesterday and it worked for about an hour and now it is blinking two orange lights, switching to four orange lights, and then the four white "thinking" lights.  The device will not respond to any voice or touch commands and it shows as disconnected in the Google Home app.  I've tired both methods of factory reset.  Method one doesn't work since it doesn't respond to touch commands and method 2 (the 11 step method) results in the same light sequence.

This morning I was able to reconnect it, but experienced the same issue as yesterday.

 

Video of lights: https://youtu.be/SKcPbBwuLSc

1 REPLY 1

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for visiting the Community.
 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.


Best regards,

Jake