Nest Mini Gen 2 Bluetooth Connectivity Issues with my AI PC

[Charliekatherin]

Hey Google Nest community!

I wanted to share an update and see if anyone else has experienced this. I recently connected my Nest Mini Gen 2 to my AI PC via Bluetooth, but I've been running into some connectivity issues. Sometimes, the connection drops unexpectedly, or the audio quality isn't as smooth as I'd expect. I've tried the usual troubleshooting steps like resetting the Nest Mini and re-pairing it, but the problem still pops up from time to time.

Has anyone here faced similar issues with their Nest Mini Gen 2 and an AI-powered setup? Any tips or workarounds that might help stabilize the connection? Would appreciate any advice or insights!

Thanks in advance!

[catheryn]

Hello @Charliekatherin, 

Thanks for bringing your concern to our attention and posting it in the community. 

I apologize for the inconvenience your Nest Mini may be causing. I understand that you are having issues with the audio quality of your device when connecting it to your AI PC via Bluetooth. Let me help you with that. 

Before trying any step, I need to confirm some information. Please reply the following: 

• When did the issue start?
• How often does it happen?
• Are there error messages?
• Does it disconnect or become unstable?
• What Bluetooth standard (1.0 to 5.1) is the device on?
• Is the speaker or display already set up and does it work?

Once you share this information, I will provide you with the most suitable solution to make your device work as expected. 

Thank you,

Catheryn.