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Nest cam being viewed

mick1
Community Member

We have increasingly been seeing "Nest cam being viewed" on our nest hub max when neither my wife or I are using it. I have just seen it again this morning and my wife is still asleep. Has someone got access to my cameras?

We are the only ones on the account and don't share our password. 

1 Recommended Answer

JillG
Diamond Product Expert
Diamond Product Expert

That steady green LED means the camera is on. Blinking means somebody is watching the stream.

View Recommended Answer in original post

6 REPLIES 6

JillG
Diamond Product Expert
Diamond Product Expert

Hi,

Do you see the led on the device blinking green? That does mean that the camera is being viewed by somebody in your set up household.  Double check that the camera isn't being streamed to any of your devices.

If that isn't the case, change your passwords.

Jill

mick1
Community Member

Hi Jill, I think it was steady green

JillG
Diamond Product Expert
Diamond Product Expert

That steady green LED means the camera is on. Blinking means somebody is watching the stream.

Jake
Community Specialist
Community Specialist

Hey mick1,

 

I wanted to check in and see if you managed to see JillG post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

 

Thanks for the help JillG.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey mick1,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey mick1,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake