09-24-2021 07:21 PM
Motion sense on my nest home 2 not working at all a cant stop music dismis alarms by hand gesture and olso a cant calibrate sleep tracking i tried different position hight distance and cant get it to work
10-04-2021 01:28 PM
Hello Stefaa,
Thank you for reaching out. Oh no! That is not great to hear that your motion sense, gesture, and sleep sensing features are not working. I understand your concern and would be more than happy to help find a solution. First, I have some quick questions to get a better understanding of this situation.
I appreciate your patience, I look forward to your response.
10-07-2021 11:10 AM
Hi All,
It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!
10-08-2021 08:42 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.