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Nest hub Max stops reminding me now

jeRV5G
Community Member

My nest hub max used to remind me of my reminders but now it just shows my reminder on the display and I only get a ding on my phone. I don't want to be reminded on my phone. I want the speaker that I told her to remind me to remind me. How do I fix this? Have I tell my speaker to set a reminder for me? I don't want it to be forwarded to my phone

 

I rely on these reminders for medication. I'm not always next to my phone

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi jeRV5G,

 

I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. A few questions: when did it begin? Were there any recent changes made before it started? Also, what steps have you taken so far?

 

Let’s try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest Hub Max.

 

Regards,

Juni