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Nest hub changes language almost every other day spanish/portugese

SiggyB
Community Member

My Nest Hub randomly changes its display language to Spanish. Or Portuguese - I can't tell.  I don't understand Spanish. Or Portuguese.

And if I reboot the thing, it's back in English.

Also if I reset it, it goes back, but the next morning, or even only after a few hours, it might be in the wrong language again.

I never know if I need to turn off my alarm in Norwegian or Spanish? when I wake up.
I checked my google assistant language, and it was only set to Norwegian (bokmål)

Help?

2 REPLIES 2

Michael17
Community Member

Volg, want ik kom net hetzelfde tegen.

JuanCH
Community Specialist
Community Specialist

Hi SiggyB,

Thanks for reaching out to the community! I’m sorry your Google Nest Hub randomly changes its display language to Spanish or Portuguese. I appreciate all your efforts to try to get your device working again by rebooting it and resetting it. Let’s fix this! To gather some more details, I’d like to ask the following questions:

 

  1. What’s your Google Nest hub model? Here is a link for your reference: Find Google Nest or Home speaker or display's serial number
  2. Have you downloaded any other languages on your Google Nest Hub previously?
  3. When and from where did you purchase your Google Nest Hub?
  4. In which country are you located? 

Let me know if you have any additional information; it’ll be helpful.

Best regards,
Juan