03-08-2023 03:34 PM
Can't view YouTube TV on my nest hub without rebooting it each time. I get the following error 2 TDY2 YA02 8YQO. I have a subscription and it does work if I reboot the hub. Worked fine until two weeks ago. Help.
03-12-2023 08:01 PM
Hey dcampana1,
Thanks for reaching out. I know how challenging it is when you're having issues watching on YouTube TV using your Google Nest Hub. I'd love to dig deeper into this. A few questions: do you have issues streaming video on other providers like Netflix or YouTube? What specific Nest Hub do you have (1st, 2nd gen, or Nest Hub Max)? Are you having the same issue when casting YouTube TV from your phone to the Nest Hub?
Let's try moving your Nest Hub near the router and make sure that it is within 15-20 ft. away for better network signal. If it's still the same, please proceed with resetting your Nest Hub by pressing and holding both volume buttons together, at the back of the Nest Hub, for about 10 seconds. You'll hear your Google Assistant confirm that it's resetting the Nest Hub. Please note that resetting your device will erase all the settings on your device and will require you to set it up again.
Let me know how it goes.
Cheers,
Muddi
03-15-2023 08:39 PM
Hi there,
How's it going with your Google Nest Hub? Let us know if you still need help and the Community will be happy to lend a hand.
Cheers,
Muddi
03-16-2023 08:40 PM
Hello there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Regards,
Juni