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Nest hubs white screen

Ajg1517
Community Member

‎12-01-2023 04:01 PM

Hi. I have 3 google nest displays and all 3 have gone into the blank white screen. Disconnecting power bring me to a rebooting screen that doesn't stop. Reseting the devices by holding volume buttons allows me to set up again but after setup all I get us blank white screen. All happened overnight on the same night

Help please

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Alex_S
Community Specialist
Community Specialist

‎12-06-2023 11:08 AM

Hi Ajg1517,

 

That certainly hasn’t been easy for you. Let’s further look into it. Are they still responding to your “Hey Google” commands? Reboot your router by unplugging its power for 2 minutes. Then, reboot each Google Nest Hub display for a minute. If the issue persists, check if you can get their Cast firmware and Fuchsia version. Swipe up from the bottom of the screen > Settings > About device.


Regards,
Alex

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