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Nest not playing radio anymore in Canada

fibag21
Community Member

Hi.

Since a few days, the Nest (mini or display) have stopped playing radio through Tunein. The same radio plays without issue on my smart TV, so this is not a TuneIn problem. When I try to play the radio, it says it trys to play KCPW, LA, which i never asked and then says the station is not available. 

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi fibag21,

 

Thanks for reaching out. I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. 

 

Try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest Mini and Google Nest Hub.

 

Regards,

Juni