Nest plays wrong Spotify playlist everytime there's an update

[Lcassi]

Hello, 

Pretty regularly, I'm guessing everytime there's an update on the Nest speakers, it starts playing the wrong Spotify playlists.

I have used the same automations for months (maybe even over a year), I haven't changed the playlist name, two days ago it worked and played the correct playlist, but since yesterday it started playing a different one.

I have unplugged and replugged the nests, unlinked and relinked the Spotify accounts to my Google home account, and i even restarted my internet router... I also unlogged and relogged into Spotify twice on all my devices which forced my account to resync across all my devices as suggested on their help desk.

I have tried using the Spotify playlist ID in the automation and I also tried the full URL but Google doesn't recognize that, instead I can only write the name of the playlist but every single time there's an update, for some weird reason it decides it doesn't recognize it and plays something with only one of the words of the name.

Can you please provide me with a solution to this ? I get tired of waking up to angry Spanish rap music or hearing a random German audio book for kids... 

[moralesvicente]

Hello Lcassi, 

Thank you so much for posting in this community. I’m sorry to know that your Nest device is playing the wrong Spotify playlist constantly. No worries; I’m here to help you. 

I appreciate your time performing the previous steps listed above. So I'd like to ask you a few questions in order to gather more information about the concern and find the best way to fix it.

• What model of speaker do you have? If you are unsure for your reference, you can check out this article: Google Nest speakers and displays.
• Are you using Spotify Premium on your device?

If you have any more information that could be helpful, please let me know.

Best regards,

Daniel 

[Lcassi]

Hi Daniel,

I have 2 google nest mini 2nd generation. I don't know if you need this but

- system firmware is 437716 and cast firmware is 3.74.437716 for the first speaker,

- and system firmware 429109 and cast firmware 3.73.429109 for the second one.

I have linked my spotify premium  "duo" account, I run both from my ipad, and I'm located in France but everything is set english-US language.  I'm also part of the preview program.

Please let me know if you need any more information

Thanks for your help 🙂

[maedacortez]

Hi There,
 
I'm happy to inform you that the inconvenience with Spotify Plays the wrong playlist on Nest speakers has been fixed!
 
Please let me know if you have any other inconvenience.
 
Regards,
 
Manuel

[Jimh23]

That is just not true at all!

I've just tried all the options discussed on here and it still doesn't recognise a Spotify playlist. I created a whole new automation, I rebooted my nest speaker, I tried loads of different names for the playlist.

It just picks a random word from the playlist name and selects an artist that is close to it. Even prefixing "play my Spotify playlist" before the playlist name doesn't work. As others have said on other threads even having playlist names of random characters doesn't work. 

This worked a week ago, how about you just look at your old code and use that?!?

[maedacortez]

Hi Jimh23,

Thanks for your comments. It is important to continue working on these concerns. To verify that everything is working correctly with your account, please follow these steps:

1. Confirm you're using a mobile device that has the same Google Account that is currently linked to your speaker or display.
2. Confirm you're logged into your speaker or display with the correct Google Account. follow the next steps.

• Open the Google Home app.
• Tap your account in the top right corner.
• Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
   

Confirm the default music provider is set up correctly in the Google Home app:

• Open the Google Home app.
• Tap Settings > Music.
• Select your preferred default music provider.

Spotify: You need to have a premium account to get the most out of your speaker or display. A subscription is required for most functionality.

I hope this helps!

Regards,

Manuel

[Jimh23]

I'll indulge the obvious attempt to pretend this is a user error when it is nothing of the sort.

1. Yes the same account is linked and has been for at least 5 years now
2. Yes I'm logged into my speakers with the same account, yes the Google Home app shows that, it has been this way for 5 years

Yes my default music provider is setup correctly and I have a premium Spotify account. Once again it's been this way for over 5 years.

This is clearly a fault on Google's end. There has obviously been a change recently, the tone that plays when actions are completed is different. I have changed nothing at all.

[maedacortez]

Hi Jimh23,

Thanks for your reply and for trying the troubleshooting steps. We'll continue working on this once I receive a new update and will let you know.

Regards, 

Manuel

[moralesvicente]

 Hey Lcassi, 

Thank you so much for keeping me updated. Based on the information that you’ve provided me, let’s explore some troubleshooting steps. 

• Reboot your Nest Mini 2nd Gen. For your reference, check out this article: Reboot Google Nest or Home speaker or display

1. Unplug the power cord from your speaker or display.
2. Leave it unplugged for 1 minute.
3. Plug the power cord back in.

• Try to create a new automation with a different name and schedule. You can use the details from the previous automation to help configure this one and check if this new configuration has the same behavior. 

For more information on automations and how they work, please refer to this article: Create and manage routines for Google Home automations.

Let me know how it goes to continue providing more assistance.

Best regards,

Daniel 

[Jimh23]

I'm having the same issue. This is not a device problem but clearly something has changed in the automations code or the Spotify API. For years now it would play my very specifically named playlist but now it just tries picks a word from the playlist title and finds an artist who's name matches. 

I really don't see why there can't be an interface in automations that allows direct selection of a Spotify playlist, it's not like it's an unlikely use case. 

[Brendan44]

I'm also having the same issue. I've been using my two Google displays and nest mini for years and had no problem with Spotify. Now anytime I ask it to play one of my playlists it picks some random public playlists with a similar name. I've disconnected and restarted all of my devices. I've disconnected my Spotify account and relinked it. Nothing has fixed it. I'm asking "Hey Google, shuffle my xyz playlist". 

[Mavvns]

I’m also experiencing this same exact issue. We’ve been using the same playlist on Spotify for years and suddenly our google mini no longer understands to play the playlist and chooses play a song based off of the first word instead

[tanwag74]

I'm having the exact same problem. My Google Nest speaker went from being able to play specific playlists from my library on Spotify to playing random playlists with words that sound similar. It's as if I'm no longer speaking English or have lost the ability to pronounce basic words! 🙈 Now, in order to play a specific playlist, I have to connect to the speaker via Bluetooth and play it from my phone. 

[Emi_lr]

I'm having the same problem. Does anyone know how to solve it? I've been trying lots of commands to play the playlist that I want but it doesn't work. I think that Google should redesign the way we choose the playlist that we want to play. It's impossible to believe that some apps like "Sleep as Android" have better ways to select a playlist or song being a smaller company than Google.