cancel
Showing results for 
Search instead for 
Did you mean: 

Nest speaker won't shuffle play on deezer

DanS
Community Member

When I try to start a playlist on any of my Google home devices (Home 1st Gen, Home Mini 1st Gen, or Nest Audio) by requesting to "Shuffle <Name of playlist> playlist", it responds with "All right, here's a shuffle of your Deezer playlist called <Name of playlist>", but it never plays.

The only way I can work around this is to split it into 2 steps:

"Play <Name of playlist> playlist"

Once it has started streaming, then

"Shuffle"

I don't know if this is a Deezer only issue as that is what I am subscribed to.  Has anyone found a way to make it work?  Had similar problems on other music services?

Thanks.

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi DanS,


Thanks for reaching out. I understand how important it is to listen to your music. I always have my music on shuffle, so I understand your concern. I would be more than happy to help. 

 

As this is a Google Assistant question regarding the voice command feature, I recommend you posting your question to the Google Assistant Help Community Forums. A specialist there should be able to look into this issue and help you.

 

Thanks for your patience, please let me know if you have any other questions or concerns. 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.