Netflix & Molotov Tv on Nest Hub 2

[CyrilH]

Hello,

I’m having an issue with my Nest Hub 2. When I try to link my Molotov TV and Netflix accounts, I encounter two different errors:

Molotov: I get to a page with the Molotov logo, but nothing else happens...

Netflix: I can see my different users, but the app gives me an error code: NSES-500.

Do you have any idea what might be wrong? Thank you 😉

[tajennifer]

Hi CyrilH,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Netflix and Molotov TV on the Nest Hub 2nd Gen connection and the error code that is showing up. I understand how frustrating it can be when things don't work as expected. But don't worry; help is here. I just need to ask for some information to provide the best solution.

• Did you already connect your TV to the manufacturer's app?

• Did you try to link your Netflix app account to your Google account?

Please keep me posted. I'll be waiting for your response.

Best regards,

Jenny

[CyrilH]

Hi Jenny, 

Thanks for your help, my Samsung TV is connected to Molotov & Netflix. My Google ChromeCast is connected to Molotov & Netflix too. I have linked yesterday my Netflix on my Google account / Videos but doesn't appear on my Nest Hub 2. 

Molotov open a window with the logo MototovTV, whitout anything on the page... 

Molotov and Netflix can work only by cast on it 😞

Thanks, 

Cyril

[tajennifer]

Hi CyrilH,

Thanks for your reply and all the information provided. I understand that you have all the accounts set up, including the Molotov and Netflix on the Chromecast device. In this case, please give our friends at Molotov and Netflix a shout. They're the best team to help you find out what's happening with their apps.

Please let me know if you have more questions.

Best regards,

Jenny