10-22-2021 08:15 PM
Set up a new router and no old Google home devices can communicate. Consistently make it to the last step in the setup only to get an error, "could not communicate".
I've tried shutting off and unplugging devices, then reconnecting after a whole day. Also tried uninstalling and reinstalling app. Any other ideas?
10-22-2021 09:04 PM
Same, just keep getting “could not communicate with your chrome cast error”
10-28-2021 03:37 PM
Hey, Hangry212.
Sorry to hear about the issues you're having connecting your devices to your network. That sounds quite frustrating. Let's get this sorted out for you.
I do have some questions to help us diagnose things.
If you can give me a bit more info, I'm sure we can find out what's going here. I look forward to hearing from you. Thanks.
10-28-2021 04:41 PM
Appreciate the reach-out Jeff! Your questions prompted me to try factory resetting - which solved the problem for my Google Home Minis & Chromecast. The only device that can't connect now is the Nest Audio.
Answering your questions below: