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Not connected

Nagu4626
Community Member
3 REPLIES 3

JillG
Diamond Product Expert
Diamond Product Expert

Hi,

What have you tried?

Make sure to move your Mini closer to your router and try again to connect.

Do you see any LEDs on the Mini? Be sure to use the original power adapter.  See this troubleshooting page from Nest: Troubleshoot an issue - Google Nest Help 

Muddi
Community Specialist
Community Specialist

Hey Nagu4626,

 

Thanks for reaching out, and appreciate JillG for helping here.

 

Are you still having connectivity issues on your device? Let us know by updating this thread and we're glad to help.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Nagu4626,

 

I'll lock this thread now since we did not get an update from you. If you're still experiencing problems with your Google Home/Nest device, please feel free to start a new thread, and we'll be happy to help.

 

Cheers,

Muddi