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Ok, I accepted the personal results in the Home app, & it still tells me to accept personal results.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Leah Saunders 

 

We can't make calls, or get any other personalized info on the Google Mini. We accepted the personal results in the Home app, and rebooted the mini.. and rebooted the phone.. nothing. When I rechecked the app, personal results were turned on. Help?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry for the late response, but I wanted to hop in here to help. I understand it can be confusing when things don't work like they should, but I'm happy to look into this for you. 

 

I was able to find a great article that might help you with your issues with the personal results. 

If you're still having issues, I suggest uninstalling and reinstalling the app. 

Please let me know if you have any further questions or concerns. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS