06-22-2022 10:34 PM
I have made an album in Google photos with about 40 photos. However, when selecting the albums in Google nest gen 3 photo frame, only three photos are showing.
I have an Android phone and Google nest gen3
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06-29-2022 08:31 PM
Sorry for the late reply
No, it did not work. However, I invited a family member and deleted Google home from my phone. It has since been working from the other android phone.
Thanks once again for your help.
Regards 🙏🏻
06-26-2022 10:11 AM
Hey Parry,
Thanks for reaching out — let's check this out.
A few questions: was it working before? If so, when did it start happening? Also, make sure your Google Nest Hub is using the same account that you've used on your Google Photos app.
Give these steps a try:
Keep me posted!
Best,
Alex
06-29-2022 10:29 AM
Hey Parry,
Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.
Regards,
Alex
06-29-2022 08:31 PM
Sorry for the late reply
No, it did not work. However, I invited a family member and deleted Google home from my phone. It has since been working from the other android phone.
Thanks once again for your help.
Regards 🙏🏻
06-30-2022 12:35 PM
Hi Parry,
You're welcome. Glad to know that Google Nest is working as intended. Since you've mentioned that you have it working on a different device, you can try to uninstall and reinstall back the Home app on your phone.
Meanwhile, since this is already resolved, I'll consider this post complete and will lock the thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest display and we'd be happy to help.
Best,
Princess