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Page error webpage

Kirito2
Community Member

3 weeks ago

I keep getting a distplay page error when ever I am on a webpage looking for stuff when I’m playing Pokemon and I comes up I restarted my nest hub gen 2 and re logged in as well

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1 REPLY 1

Rusell
Community Specialist
Community Specialist

3 weeks ago - last edited 2 weeks ago

Hi Kirito2,

 

Thank you for posting in the community. I understand that you're encountering an error page every time you search in a browser while playing Pokémon on your device. I really appreciate the troubleshooting steps you've already performed on your Google Nest Hub (2nd gen). I'm happy to help you get to the bottom of this!

To help me find the best solution, I'll need to ask you a few questions:

  • Does this happen on a specific webpage?
  • Do you mind sharing a photo of the error page?
  • What is the firmware version of your Google Nest Hub (2nd gen)?
    • Here are the steps to check your firmware version.
    • Open the Google Home app. 
    • Tap and hold your device's tile.
    • Tap Settings and then Device Information.
    • Under "Technical information," check for Cast firmware version: "X.XXX.XXXXX." If it's a display, check for Fuchsia Version: "X.XXXXXXXX.X.XXXXXXX."

Keep me posted.

 

Best regards,

Rusell.

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