Pairing Issue

[shdytxmn]

I am unable to pair my INSMY C21 Speaker to my mini speaker. I can cast but that takes to much time. Several years ago I had a different speaker paired and it worked for quite a long time and then stopped. I need help! 

[Princesss]

Hi shdytxmn,

Thanks for reaching out.

Could you tell us if you are trying to pair the speakers using Bluetooth? If yes, you might want to try these steps:

From the Google Home app

1. Open the Google Home app .
2. Touch and hold the tile of the device you want to pair.
3. Tap Settings Audio Paired Bluetooth devices Enable Pairing Mode.

From your mobile device's Bluetooth settings

1. On your mobile device's Home screen, tap Settings Bluetooth.
2. Turn on Bluetooth .
3. Tap the name of the speaker or display you'd like to pair.

If your speaker or display is paired with multiple mobile devices, it connects to the most recently paired device. Learn how to check which mobile devices are connected to your speaker or display.

Using your mobile device

1. Open Bluetooth settings on your mobile device.
2. Under “Available devices,” tap the speaker or display you paired to your mobile device.

Let me know if these steps work.

Best,

Princess

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess