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Pandora not available in you country.

GSONestMini
Community Member

Just bought a Nest Mini. I linked my Pandora to it but when I tell it to play Thumbprint radio on Pandora it responds with "Sorry, Pandora is not available in your country". When I ask it what my country is, it responds with "United States of America". If I tell it to just play Pandora, it responds with "Sure here is a station you might like". But no music actually plays. Anyone know why this might be happening?

1 Recommended Answer

GSONestMini
Community Member

Update. Problem solved. When we filled in the location information the home app came up with the right street address but had the wrong country. The problem was that we didn't see what country it picked until later when we asked the assistant what the weather was going to be today. Then we noticed that it had the UK instead of the US. We went in and edited the location and now everything is working correctly. One other note, we asked google what country we were in when we were having the problem and it told us we were in the US. Confusing.

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5 REPLIES 5

GothamNY
Platinum Product Expert
Platinum Product Expert

Hi @GSONestMini are you using a VPN or something similar? You are in the US, right? I don't use Pandora but from reading about this a while ago, Thumbprint Radio is available as long as you have three stations with at least four thumbs on each. Not sure if that requirement has changed since launch but that's what I remember?

Have you tried unlinking and relinking again?

GSONestMini
Community Member

Update. Problem solved. When we filled in the location information the home app came up with the right street address but had the wrong country. The problem was that we didn't see what country it picked until later when we asked the assistant what the weather was going to be today. Then we noticed that it had the UK instead of the US. We went in and edited the location and now everything is working correctly. One other note, we asked google what country we were in when we were having the problem and it told us we were in the US. Confusing.

GothamNY
Platinum Product Expert
Platinum Product Expert

Glad it's fixed and thanks for reporting back.

Muddi
Community Specialist
Community Specialist

Hey GSONestMini,

 

Happy to hear that your issue was resolved, and I appreciate @GothamNY for helping here! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi GSONestMini,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess