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Phone stops casting to nest mini spears on Google mesh wifi

Caribtony
Community Member

Whenever I cast music thru the Pulsar+ app to my Google speaker group (thru my Google Mesh wifi), it stope casting after one or two songs even though it shows it's still casting.  I have to stop "casting", then reconnect to play music.  I noticed it seems to only happen after an incoming text or Whatsapp notification 'ding!' I've 8nstalled and reinstalled Pulsar, rebooted, changed settings - nothing.  No charge.  

HEEEEEEELPPP...... I'm at my wits end trying to solve this. 

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Caribtony,

 

Thanks for posting and letting us know about your casting concern. We'll work together to identify the cause of the problem and find a solution. A few questions: when did it begin? Were there any recent changes made? Are you getting the same experience using another music app? 

 

You can try to install the Pulsar+ app on another phone to isolate it.

 

Regards,

Juni

Caribtony
Community Member

Hi Juni,

This started happening a some months back, 'round August.  Yes, I do have the same issue with other apps like my podcast player (Pocket Cast, Google Podcast).

Juni
Community Specialist
Community Specialist

Hey there,

 

Thanks for the details you’ve shared. To confirm you are casting these apps to your Google Nest Mini and not playing via Bluetooth, is that correct? If possible, try it using another phone to isolate it. 

 

I look forward to your response

 

Thanks,

Juni