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Photo Frame Stuck

Soundchasr
Community Member

I've seen a few threads about this.  Has anyone ever found a solution?  I had one Nest that fixed itself after an update.  This one just keeps getting stuck.  Thanks.  

1 REPLY 1

nerys
Community Specialist
Community Specialist

Hi Soundchasr,

 

Thanks for posting in the community! 

 

I'm so sorry to hear that you are experiencing some difficulties with the photo frame of your Nest display. No worries; I'm here to help! Just to get started, I'd like to clarify some information with you to help me understand better what's going on.

 

  • When you talk about the photo frame being stuck, do you mean that you can only see one picture on the display?
  • What's the exact model of your Nest display?
  • Have you checked for updates on your device?

 

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further.

 

Best regards,

Nery.