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Please help! Google nest mini

Edwinkoeselitz
Community Member

Hi, I have had a google nest mini for a few weeks now and I have the problem that I have to log in every day to use it.

My problem is not with the internet connection, the problem is with login in the google home app, daily I have to log in.

System firmware: 324896

Cast-Firmware: 1.56.324896

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Edwinkoeselitz,

 

I'm sorry to hear about the trouble you're having with your Nest Mini ― let's check it out. Firmware is up-to-date. When did this start? What is the error message when the issue occurs? How often does it happen in a day? It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers.
  2. Plug them back in after 3 minutes tops.
  3. Restarting your phone might also help.

 

Keep me posted.


Best,

Dan

Princesss
Community Specialist
Community Specialist

Hi there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey Edwinkoeselitz,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess