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Problems with resuming audio after pausing

Anonymous
Not applicable

While listening to audio (the news, music, etc.) on my google home speakers (I have four, almost always functioning as a speaker group), I quite often need to pause the audio (with the voice command “hey google, pause”) and then I want to pick up where I left off again at some point (with the voice command “hey google, unpause” or “hey google, resume”).

 

If I do this within a very short time, it usually works fine, but if it has been more than a few minutes, it often fails. It used to be that it just said “nothing is playing right now”, which I thought was annoying enough—shouldn’t it be easy to remember what it was last playing, regardless of how long it has been? This is especially problematic when it is a podcast because now your place is lost. But more recently, the behavior has changed and now when I ask it to “unpause” or “resume” it just starts over (i.e., from the start) with some audio I had previously requested, but often not even the most recent audio I had been listening to. I think it may be remembering the last audio I had requested by voice, but it often doesn’t remember where it left off and it doesn’t remember anything else I may have more recently initiated by another method (e.g., from the Spotify app).

 

I kept assuming this would get fixed because it seems like such an obvious use case, but I didn’t find a similar issue reported here, and meanwhile the functionality is only getting worse, if anything.

 

A related problem is that I used to be able to say “hey google, play some music” to get some random music to play (based on my tastes that I set up with Google Play Music or Spotify, etc.) but now it just restarts the last thing I had requested by voice, meaning that I’m stuck with that until I specifically ask for something different. If I wanted the google home to restart some previously requested music (e.g., a specific song, album, playlist, etc.), I would just request that music again with “hey google, play X”. I can’t imagine why asking it to “play some music” should imply that I wanted to specifically hear X again.

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hi djheming,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Kind regards,
Alex